The six pillars Kiraya prioritizes to protect your privacy.
All data from registration through every transaction is encrypted with 256-bit SSL â the same technology used by banks.
Kiraya does not sell members' personal data to advertisers, data brokers, or any third party â and never has, nor ever will.
Kiraya only collects what is strictly necessary to provide its services. We do not request or store information beyond what's needed.
Even Kiraya staff can only access the data relevant to their specific role. No one has open access to all member information.
After your account is closed, any data not required for legal compliance is deleted within the specified timeframe.
Members may view, correct, or request deletion of their stored data â this is your right.
Your Privacy Is Our Responsibility: Registering with Kiraya means you agree to this policy. That said, we want you to read and understand it for yourself â which is why it's written in plain language. If you have any questions, support@kiraya.bizAsk at.
Kiraya (kiraya.biz) is an online gaming and Sports Betting platform in Bangladesh. We understand that sharing personal information online naturally raises questions â where does it go, who can see it, and is it safe.
This privacy policy aims to answer those questions honestly and directly. What information Kiraya collects, why it's collected, how long it's kept, and what's done to protect it â everything is laid out clearly here.
This policy applies to all Kiraya platform users â from website visitors to registered members. It is drafted in accordance with international data protection standards.
Most platforms write policies like this in English â which is difficult for the majority of members in Bangladesh to understand. Kiraya believes a privacy policy should be written in the member's own language.
We collect the information you provide when creating an account on Kiraya. This includes your full name, mobile number, date of birth, and your preferred payment method details.
KYC verification may be requested for large withdrawals or for security purposes. In such cases, information from a national ID card or passport will be required. This information is kept under strict security and used solely for identity verification.
Deposit, withdrawal, betting, and game history are stored automatically. This data is retained for account security, fraud prevention, and dispute resolution.
Certain technical information is collected automatically while you use the platform.
| Type of Information | How It Is Collected | Purpose |
|---|---|---|
| IP Address | Automatic | Fraud Prevention |
| Device Type | Automatic | Mobile Optimization |
| Browser Type | Automatic | Ensuring Compliance |
| Login time and location | Automatic | Account Security |
| Cookie Data | Browser | Session Management |
Kiraya does not access your microphone, camera, or contacts. No irrelevant data is collected at any point.
Kiraya uses the data it collects solely for specific, defined purposes. Your information is never used for anything beyond that.
To stop receiving promotional emails or SMS: Go to Account Settings and update your notification preferences, or support@kiraya.bizto send a request.
Kiraya uses industry-standard technology and practices to protect your data, with dedicated security measures applied at every level.
That said, no system is 100% impenetrable. If Kiraya becomes aware of any security issue, swift action is taken and affected members are notified promptly.
Kiraya's website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site.
These cookies are required to maintain login sessions, save form data, and complete security checks. The platform cannot function properly without them, so they cannot be disabled.
Data on which pages are visited most and where issues arise is used to improve the platform. You can disable these cookies in your browser settings.
You can delete Kiraya's cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect how your login session functions.
No Third-Party Tracking Cookies: Kiraya does not use any ad networks or social media tracking pixels. Your browsing history is never used for advertising purposes.
You have specific rights over your data on Kiraya â and these aren't just formalities. You can actually use them.
If you'd like to know what information Kiraya holds about you, simply submit a request. You'll receive a response within 7 business days.
You can request corrections to any inaccurate information. Some details can also be updated directly from your Account Settings.
When you close your account, you can request deletion of your data, excluding anything we are legally required to retain.
You may request that your data not be used for certain purposes, such as opting out of promotional communications.
You can request an export of the information we hold about you in a standard format.
You have the right to object to certain types of data processing, and Kiraya is required to take that into consideration.
To exercise any of these rights support@kiraya.bizSend an email to. Please include your registered mobile number and a description of your request.
Kiraya does not retain data longer than necessary. Each type of data has its own dedicated retention policy.
Certain data cannot be deleted before the legally required period expires. In such cases, Kiraya cannot fulfil a deletion request â but this will always be communicated clearly.
If you have any questions, concerns, or complaints about our Privacy Policy, contact Kiraya directly. We're ready to assist you in Bengali.
All complaints are taken seriously. They are directed to Kiraya's privacy team, investigated, and a written response is provided.
If this Privacy Policy changes, members will be notified by email and the last updated date at the top of the page will be revised. For significant changes, a notice will be shown at login.
Our Commitment: Kiraya respects your privacy. Whatever the issue, we're here for you â honestly and without delay.
Frequently asked questions from our members.
Your privacy is fully protected at Kiraya. Register now and start playing with a 100% Welcome Bonus.